customer support executive

Job Description

Job Title: Customer Support Representative
Note: Only qualified can_StartekLocation_ Shivaji Nagar,Job Description_Startek is seeking an experienced and motivated Customer Support Representative to join our team in Shivaji Nagar. You will be responsible for providing excellent customer service to our clients. As a Customer Support Representative, you will be the first point of contact for our customers and will be responsible for handling a wide range of customer queries and concerns.Responsibilities_Provide excellent customer service to our clientsRespond to customer inquiries via phone, email and chatTroubleshoot and resolve customer issuesMaintain accurate and up-to-date records of customer interactionsContinuously strive to improve customer service processesWork in collaboration with other teams to ensure customer needs are metQualifications_Graduation degreeMinimum 1 year of experience in the customer support domainExcellent written and verbal English and Hindi communication skillsStrong time management and organizational skillsAbility to work well under pressure and handle multiple tasks simultaneouslyFlexibility to work day rotational shiftsVT 9&ampdidates with matching criteria will be considered.