Customer Support Executive

Job Description

Job Title: Phonepe Semi-Voice Process

Location: Shivajinagar, Bangalore

Job Type: Full-time

Experience: Freshers and Experienced candidates are eligible to apply

Education: Graduation degree required

Salary: Freshers – 16k TH (Take Home) and 21ctc (Cost to Company)
Experience – 18k TH (Take Home) and 23ctc (Cost to Company)

Job Description:
We are looking for highly motivated and customer-focused individuals to join our team as a Phonepe Semi-Voice Process representative. The successful candidate will be responsible for handling customer inquiries and complaints over the phone and email. They will be expected to provide accurate and timely information to customers and resolve issues in a professional and timely manner.

Key Responsibilities:

Handle customer inquiries and complaints over the phone and email
Provide accurate and timely information to customers
Resolve customer issues in a timely and professional manner
Maintain a high level of customer satisfaction
Qualifications:

Graduation degree required
Fluency in English and Hindi is mandatory
Strong communication and customer service skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving and analytical skills
Work Schedule:

6 days working 1 day rotational off
Day rotational shift
The company will provide work from office opportunity.

To apply for this position, please submit your resume and cover letter.