International Voice Executive

Job Description

Salary: Freshers – 22k TH, Experienced – up to 28k TH (based on experience)
Job Description:
BANGALORE JOB HUB looking for International Voice Executives for its Transform/Best Buy voice process. We are looking for both fresher and experienced candidates who can join us immediately. The ideal candidate should possess good communication skills and be able to handle customer queries effectively.
Responsibilities:
· Answer incoming customer calls and respond to customer inquiries
· Follow call scripts and handle customer queries in a professional manner
· Provide accurate and appropriate information to customers
· Resolve customer complaints and escalate issues as needed
· Maintain customer satisfaction by providing high-quality service
· Meet targets and quality standards as per the process requirements
· Attend training sessions and stay updated on product knowledge
· Adhere to company policies and procedures
Requirements:
· Excellent communication skills in English
· Ability to handle customer queries and complaints effectively
· Ability to work in a team environment
· Good problem-solving skills
· Willingness to work in a fast-paced environment
· Basic computer skills
· Prior experience in a customer service or call center role will be an added advantage
· Should have completed graduation (UG)
Selection Process:
· Versant Round
· Ops Round
Working Hours:
· 5 days working, 2 rotational offs
· Work from office
If you are looking for an exciting career opportunity in the customer service industry, then this is the perfect job for you. Apply now and be a part of our dynamic team.