International Customer Support Role

Job Description

Position: International Voice Process Associate

Join our team as an International Voice Process Associate for Banking, based at Belendur Eco Space. We’re looking for individuals with exceptional communication skills to provide top-notch support to our international banking customers.

Responsibilities:
Handle inbound calls from banking customers globally, addressing inquiries, account-related issues, and providing assistance with transactions.
Ensure a high level of accuracy and compliance with banking regulations while resolving customer concerns.
Build strong customer relationships through empathetic and effective communication, aiming for customer satisfaction in every interaction.
Collaborate with team members and other departments to optimize customer experiences and resolve complex issues.
Qualifications:

Minimum PUC/Graduation qualification.
Excellent communication skills in English.
Previous experience in customer service, preferably in banking or finance.
Ability to multitask and thrive in a fast-paced environment.
Location: Belendur Eco Space, Bangalore
Salary: Up to 26000 plus 4k night shift allowance
Join our team and play a vital role in delivering exceptional banking support to customers worldwide. Apply now to be part of our dynamic team and embark on a fulfilling career journey with us!