Customer Support Executive

Job Description

Job Title: Customer Support Executive – Voice

Job Summary: We are looking for talented individuals to join our team as Customer Support Executives – Voice for our Transform / Best Buy process. As a Customer Support Executive, you will be responsible for providing exceptional customer service and technical support to our clients.

Responsibilities:

· Handle customer inquiries and provide solutions over the phone.

· Ensure customer satisfaction by resolving customer issues promptly and accurately.

· Respond to customer emails and chat messages in a timely manner.

Requirements:

· Minimum qualification: Undergraduate degree (any stream)

· Excellent communication skills in English (verbal and written)

· Experience in customer service, technical support or related field is preferred

· Ability to multitask and prioritize effectively

· Willingness to work in a fast-paced and challenging environment

· Basic computer and typing skills

Salary and Benefits:

· Fresher salary: 22,000 THB per month

· Experienced salary: Up to 28,000 THB per month (based on experience)

· 5 days working week with 2 days rotational off

· Medical insurance

· Provident fund

· Performance-based incentives

· Opportunities for career growth and development

Selection Process:

· Versant test to assess communication skills

· Operations round to evaluate problem-solving skills and customer service experience

If you are passionate about delivering exceptional customer service, have excellent communication skills, and are willing to work in a fast-paced environment, we encourage you to apply for this exciting opportunity. Immediate joiners preferred.