Ramp Hiring For International Customer Support Role

Job Description

Position: Technical Support Representative
Join our team as a Technical Support Representative where your excellent English skills and basic technical knowledge will be utilized to provide top-notch support to our customers. This role offers a competitive salary package along with additional shift allowances.
Responsibilities:
Provide technical assistance to customers regarding hardware and operating system-related issues, with a focus on hard disk troubleshooting.
Deliver clear and concise instructions to help customers resolve technical problems efficiently.
Ensure customer satisfaction by providing exceptional support and resolving issues in a timely manner.
Collaborate with team members to optimize processes and enhance overall customer experience.
Qualifications:
Excellent communication skills in English.
Basic technical knowledge related to hard disk and operating systems; additional knowledge will be an advantage.
Freshers welcome to apply; prior technical support experience is a plus.
Location: [Specify Location]
Salary:
Experienced: 3.6L per annum (27k take-home salary + 4200 shift allowance)
Freshers: 2.8L per annum (22k take-home salary + 4200 shift allowance)
Join our team and be part of a dynamic environment where your technical expertise and communication skills are valued. Apply now and kickstart your career in technical support with us!