Great opportunity for fresher in Bangalore Top mnc company for voice process
Job Description
Job Summary:
We are hiring for a Travel Agency Process Executive for our top MNC company in Bangalore. The ideal candidate will be responsible for handling international travel bookings and customer service for our clients. The candidate should have excellent communication skills and must have recently graduated. Prior experience in the international travel industry is mandatory. The candidate will be working for 5 days a week with 2 rotational offs and will be provided with 2-way cab facility. The salary for a fresher will be 18k, and for experienced candidates, it will be 28k. Versent candidates can expect a salary of 60k+.
Key Responsibilities:
Respond to customer inquiries and provide travel-related assistance through multiple channels, including email, chat, and phone.
Plan and book travel arrangements for clients, including flights, accommodations, car rentals, and tour packages.
Ensure accuracy and completeness of all booking details and follow-up with clients to confirm bookings and resolve any issues.
Collaborate with other teams to deliver a high level of customer satisfaction and resolution of customer complaints.
Keep up-to-date with industry trends, travel regulations, and technology advancements.
Qualifications and Requirements:
Recent graduate with excellent communication skills.
Prior experience in the international travel industry is mandatory.
Good computer skills and knowledge of travel booking tools and software.
Ability to work under pressure and adapt to changes quickly.
Strong problem-solving and customer service skills.
Flexible to work in rotational shifts and weekends.
Benefits:
Competitive salary and incentives.
2-way cab facility.
5-day work week with 2 rotational offs.
Health insurance and other benefits as per company policy.
Opportunity to work with a top MNC and grow your career in the travel industry.
If you meet the above qualifications and are excited to join our dynamic team, please apply with your updated resume and cover letter. We look forward to hearing from you.
