hiring for a semi-voice phone pay process

Job Description

hiring for a semi-voice phone pay process, some key qualifications to look for include:

Strong communication skills, both verbal and written
Experience in customer service or a similar role
Familiarity with phone systems and technology
Knowledge of the specific phone pay process and any relevant regulations or industry standards
Strong attention to detail and problem-solving skills
Ability to multitask and navigate multiple computer systems during the call
It’s also important to conduct thorough interviews and possibly conduct a test call or trial period to assess the candidate’s skills and fit for the role.
the qualifications are graduation is mandatory (no backlogs) and excellent command of both English and Hindi. Language proficiency is important for this role as clear and effective communication is a key part of the job.

Freshers are welcome to apply, and the salary for freshers is 15000. It’s important to keep in mind that while freshers may not have as much experience in the field, they can bring fresh ideas and enthusiasm to the role.

The work schedule is 6 days a week with 1 rotational off. This schedule allows the company to maintain consistent customer service coverage while also giving employees some time off each week.

Benefits include a quarterly bonus of 3700. This can be an incentive for employees to work hard and provide excellent customer service.

It’s also important to consider that the candidate should be able to work in a fast-paced and dynamic environment. Additionally, they should be able to multitask and handle various customer queries simultaneously.

The work is from office based, which allows for a team-oriented and collaborative environment.

In addition to the qualifications, it’s important to conduct thorough interviews and possibly conduct a test call or trial period to assess the candidate’s skills and fit for the role.