hiring for back ground verification process ( international voice)

Job Description

First Advantage is seeking a highly motivated and customer-oriented individual to join our team as a Voice Process. The successful candidate will be responsible for providing excellent customer support and resolving customer issues in a timely and efficient manner.

Responsibilities:
Provide customer support via phone and email
Resolve customer issues and complaints
Maintain accurate records of customer interactions and transactions
Meet or exceed customer service standards
Provide feedback to management on customer needs and concerns

Requirements:
VT 12 or above
Minimum education of 10+2
Ability to work in rotational shifts
Prior experience in customer service or a related field
Excellent communication skills
Proven ability to work in a fast-paced environment
Must be located within 20kms of ITPL

Benefits:
Competitive salary of 5.5 LPA (41 take home max based on experience)
Additional benefits such as two-way free cabs and incentives
Proper Exit documents are mandatory
Opportunity for career advancement
Note: Only excellent quality candidates should apply. Candidates with open schooling or career gaps will not be considered.

If you are passionate about delivering exceptional customer service and are looking to join a fast-paced and dynamic team, we encourage you to apply.