Mortgage- FORA Voice Process

Job Description

We are seeking a highly motivated and skilled individual to join our team as a Mortgage- FORA Voice Process. The ideal candidate must have excellent communication skills and previous US voice experience, as it is a mandate for this role.

Responsibilities:

Respond to customer inquiries via voice calls and provide accurate information
Resolve customer complaints and provide solutions to their issues
Process mortgage applications and ensure compliance with regulations
Maintain records of customer interactions and transactions
Meet and exceed performance targets
Requirements:

Excellent verbal and written communication skills
Prior US voice experience (mandatory)
Bachelor’s degree (mandatory)
VT12 quality
Ability to work in a fast-paced, deadline-driven environment
Ability to work in a night shift
All applicants must have all semester graduation marks cards before submitting their profile.

If you meet the above requirements and are interested in this exciting opportunity, please submit your resume for consideration.