International Non-Voice Process Agent
Job Description
Job Title: Non-Voice Technical Gaming Support Agent
Location: Electronic City
Job Description:
We are seeking a highly skilled and experienced Non-Voice Technical Gaming Support Agent to join our team. The ideal candidate will have a minimum of 6 months of experience working in a non-voice technical support role, or be a recent graduate with excellent communication skills and a passion for gaming.
Key Responsibilities:
Provide technical support to customers via email, chat, and other non-voice channels
Troubleshoot and resolve customer inquiries and issues related to gaming
Communicate effectively with customers to understand their needs and provide effective solutions
Consistently meet and exceed customer service and support metrics
Stay up to date with the latest gaming trends and technologies
Qualifications:
A minimum of 6 months of experience working in a non-voice technical support role, or a recent graduate with excellent communication skills and a passion for gaming
Excellent spoken and written English communication skills
Strong problem-solving and analytical abilities
Ability to work well under pressure and in a fast-paced environment
Graduates and PUC holders are also encouraged to apply
Work Schedule:
US Shifts
5 days working, 2 rotational off
Benefits:
Two-way cab service provided within a radius of 25 kms
Competitive salary starting from 18K to 30K based on experience
Note: Only candidates with experience in non-voice technical support or a passion for gaming will be considered for this role. If you possess a strong desire to grow your career in the gaming industry and have a passion for providing outstanding customer service, we encourage you to apply for this exciting opportunity.
