Customer Support Executive – Voice Process

Job Description

Join our team at Altrus as a Customer Support Executive for our Voice
Process. We’re looking for graduates with excellent English skills and
proficiency in any South Indian language to provide exceptional customer
support.
Responsibilities:
Handle inbound and outbound calls from customers regarding inquiries,
issues, and product/service information.
Assist customers with account management, troubleshooting, and resolving
concerns in a professional and timely manner.
Communicate effectively in English and at least one South Indian language to
ensure clear and efficient customer interactions.
Provide accurate and detailed information to customers while adhering to
company policies and procedures.
Adaptability to work flexible hours, including night shifts, to accommodate
customer needs.
Qualifications:
Graduation degree or equivalent.
Excellent communication skills in English and proficiency in any South Indian
language.
Previous experience in customer support or related roles is preferred but not
mandatory.
Ability to work in a fast-paced environment and multitask effectively.
Flexibility to work night shifts and weekends as required.
Salary: Up to 20,000
Location: Bhomanalli
Join our team and be part of Altrus’s commitment to providing exceptional
customer support. Apply now and embark on a rewarding career journey with
us!