Customer Support (Non Voice)

Job Description

Position: Non-Voice Associate
Join our team as a Non-Voice Associate. We welcome candidates with a
qualification of 10+2, Graduates, and Postgraduates, both freshers and
experienced individuals, to be part of our dynamic team.
Responsibilities:
Handle non-voice tasks efficiently and accurately, ensuring adherence to
quality standards and deadlines.
Process orders, handle customer queries, and resolve issues through email,
chat, or other non-voice channels.
Maintain detailed and accurate records of customer interactions and
transactions in the CRM system.
Collaborate with team members to optimise processes and enhance overall
customer experience.
Qualifications:
Qualification: 10+2, Graduates, and Postgraduates.
Freshers: Starting salary of 16,000.
Experienced: Salary up to 20,000 (2+ years experience).
Excellent communication skills, both written and verbal.
VT9 quality standards.
Age criteria: Up to 32 years.
Shifts:
Female: 6:00 AM to 7:00 PM.
Male: Any 9 hours shifts between 6:00 AM to 11:00 PM.
Location: Tin Factory, Bangalore.
Join our team and be part of our family, where your skills and dedication will
contribute to our success in providing exceptional service to our customers.
Apply now and embark on a rewarding career journey with us