CRM Executive

Job Description

Position – CRM Executive
Experience – 4 + years of working in the CRM division.
Key Points – should have good communication skills and be proficient in maintaining charts, and follow up on payments.

BASIC RESPONSIBILITIES :
• Meet and greet clients and visitors.
• Prepare agreements of sale, sale deeds, allotments letter, demand letters, thank you letters, etc.
• Interact with clients regarding pending payments.
• Handle complete after sales service such as preparation of agreement of sale, sale deeds, demand letters, payments receipts, etc.
• Coordinate with the client regarding customizations and coordinate with engineering team regarding feasibility and cost.
• Take clients on site visits whenever necessary and explain to them the project in detail.
• Take part in CRM, marketing and sales review meetings.
• Update sales charts, payments and give a weekly review to management.
• Handle all bank queries, coordinate with banks for approval of projects and get sanction letters.
• Support staff in assigned project based work
• Other duties as assigned